Contact Us

Use the form on the right to contact us.

 

Sales@BlantonsBourbonShop.com

(859) 523-9775

Office Hours: M-F 8-4 Eastern Time

 

474 Squires Road
Lexington, KY, 40515

(859)523-9775

Terms & Conditions

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PRIVACY Information Collection and Use Blantonsbourbonshop.com is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Blantonsbourbonshop.com. collects information from our users at several different points on our blantonsbourbonshop.com website. You may, from time to time, receive information from us about new features, new services and special offers we think you'll find valuable. Cookies A cookie is an alphanumeric piece of data stored on the end-user's hard drive containing information that relates directly to the end-user's visit to our web site. We use a cookie to store a unique session identifier, and this allows us to maintain your shopping cart and information from one page request to the next. Cookies also enable us to track and target the interests of our users to enhance the experience on our site and show you the products that your order history indicates you prefer. Registration No registration is required in order to use this website, though a user must create an account prior to any purchase. During account creation a user is required to provide specific information, and a password of their choosing. This information is used to contact the user about the services on our site for which they have expressed interest. Ordering Blantonsbourbonshop.com. order forms request information from users such as: Contact information (like name and shipping address) and financial information (credit card number, expiration date, billing address, and billing phone number). This information is used for billing purposes to verify the customer is of legal age, and to fill customers' orders. If we have trouble processing an order, this contact information is used to get in touch with the user. This information is encrypted for our customers' protection, and is not sold or shared with anyone else under any circumstances. Gift Recipients We collect contact information for gift recipients in order to ensure correct gift delivery. We do not sell or rent any contact information for gift recipients, but may, from time to time, send offers about new features, new services and special offers we think the recipient will find valuable. We always allow gift recipients to opt out of receiving future mailings. Sharing Blantontbourbonshop.com may share aggregated demographic information with its partners and advertisers. This is not linked to any personal information that can identify any individual person. We may use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes. Security When our order form asks users to enter sensitive information (such as credit card number and/or social security number) that information is encrypted and is protected with encryption software - SSL (Secure Socket Layers.) While on a secure page such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, when you are just 'surfing'. While we use SSL encryption to protect sensitive information online, we also have implemented internal policies to protect user-information offline. If you have any questions about the security at our website, you can send an email to: blantonsbourbonshop.comCorrecting/Updating Personal Information If your personally identifiable information changes (such as your shipping or billing address, your preferred credit card, etc.), you can add new information or delete any addresses or credit cards from your account at the Your Account page of our site. Of course, if you would like to speak to one of our customer service representatives, they are happy to help you. Please call us at +1 502-223-9874. Fair Credit Billing Act We guarantee that every online transaction you make will be conducted within industry standards. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at our online store. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, we will cover the entire liability for you, up to the full $50.00. We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures